Shipping & Return Policies
CANADA SHIPPING POLICIES
For orders placed within Canada I ship using Standard Ground Lettermail. This usually takes 4-7 business days to arrive. This shipping option will not receive a tracking number.
There is a tracked upgrade available at checkout. These are shipped with Canada Post Expedited Parcel and typically arrive within 2-7 business days. This shipping option will receive a tracking number.
Please note that these timelines are only estimates provided to me by Canada Post and I cannot control the duration of the shipping.
All orders placed within Canada will be dropped off with Canada Post on the next business day.
USA SHIPPING POLICIES
Shipments to the USA will be sent via Canada Post Tracked Parcel. This service typically takes 7-10 business days to arrive.
All orders to the USA will be dropped off at Canada Post on the next business day.
INTERNATIONAL (NON-USA) SHIPPING POLICIES
Shipments outside of Canada and the USA will be shipped via Canada Post Small Packet. This service typically takes 6-12 business days to arrive. This shipping option will not receive a tracking number.
There is a tracked upgrade available at checkout. These are shipped with Canada Post Tracked Packet and typically arrive within 6-12 business days. This shipping option will receive a tracking number.
Please note that these timelines are only estimates provided to me by Canada Post and I cannot control the duration of the shipping.
All international orders placed will be dropped off with Canada Post on the next business day.
Please note I am currently unable to ship to the UK or Europe due to VAT requirements. Apologies for the inconvenience.
RETURN & REFUND POLICY
If you have issues with your order, please contact me within a week of receipt. I do offer refunds if the product is damaged. If there are issues with delivery, those should be taken up with Canada Post within Canada and USPS within the United States. Replacements will be offered on a case by case basis. Please contact me with any questions or requests.